Privacy policy.

Privacy Policy for Ritual Urban Retreat

Ritual Urban Retreat ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website [www.ritualurbanretreat.com] (the "Site"). By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information you voluntarily provide when using our Site. This information may include:

  • Contact Information: Name, email address, phone number, and mailing address when you sign up for our services, events, or newsletters.

  • Payment Information: Credit card or payment details when you make a purchase or book a service.

  • Service Usage: Information about your appointments, preferences, and any feedback you provide.

  • Technical Data: IP address, browser type, operating system, and information regarding your usage of the Site via cookies or similar technologies.

2. How We Use Your Information

We use the information collected to:

  • Provide, manage, and improve our services, including yoga classes, workshops, and other wellness-related offerings.

  • Process payments and manage bookings.

  • Communicate with you about your account, upcoming events, promotions, and service updates.

  • Respond to your inquiries and offer customer support.

  • Analyze user behavior to improve the Site and our services.

  • Comply with legal obligations and protect the security of our Site.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to improve user experience, gather usage information, and deliver personalized content. Cookies are small text files stored on your device that enable certain website features. You can control cookies through your browser settings, but disabling them may limit the functionality of the Site.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist with payment processing, email marketing, or hosting services.

  • Legal Obligations: If required to do so by law, or in the good faith belief that such action is necessary to comply with legal obligations or protect the rights, property, or safety of Ritual Urban Retreat, our users, or others.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights concerning your personal information:

  • Access and Correction: You can request to access, update, or correct your personal information at any time.

  • Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

  • Data Deletion: You can request the deletion of your personal data, subject to legal or contractual restrictions.

7. Third-Party Links

Our Site may contain links to other websites not controlled by us. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent. If you believe we have unintentionally collected such information, please contact us, and we will take appropriate action.

9. International Users

If you are accessing our Site from outside Canada, please note that your personal information may be transferred to, stored, or processed in Canada, where our servers are located. By using our services, you consent to this transfer of information.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will update the effective date at the top of the policy. Please review this policy periodically for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Ritual Urban Retreat Inc.
Address: 689 Denman St, Vancouver, BC V6G 2L3
Email: info@ritualurbanretreat.com
Phone: (604) 505-1071